Refund Policy
Last Updated: March 16, 2026
Welcome to MehadEdu. We are committed to providing quality educational services. This policy follows applicable consumer protection principles in Saudi Arabia.
This Refund Policy explains the conditions under which refunds may be issued for purchases made through our website https://mehadedu.com.
1. Eligibility for Refund
The course or service was purchased but not accessed or used.
Technical issues prevented access to the purchased course and the issue could not be resolved.
The purchased service was not delivered as described.
Refund requests must be submitted within 7 days of the purchase date unless otherwise stated.
7-day window: Refund requests must be submitted within 7 days of purchase.
2. Non-Refundable Situations
The course has already been fully or substantially accessed.
Downloadable materials have already been downloaded.
The refund request is made after the allowed refund period.
The user violated the website's Terms & Conditions.
3. Refund Request Process
Send an email to our support team
Provide the following information:
Full Name
Order ID / Transaction ID
Reason for refund request
Our team will review the request and respond within 5–10 business days.
4. Refund Method
The refund will be processed using the same payment method used for the original purchase whenever possible.
Processing time may take 7–14 business days, depending on the payment provider or bank.
5. Technical Issues
Our support team will first attempt to resolve the issue.
If the issue cannot be resolved within a reasonable timeframe, a partial or full refund may be issued.
6. Fraud Prevention
Note: We reserve the right to deny refund requests if we detect any of the above.
Fraudulent activity
Abuse of the refund system
Multiple refund attempts for the same service
7. Policy Updates
We may update this Refund Policy at any time to comply with legal requirements or improve our services. Any changes will be posted on this page with an updated revision date.
8. Contact Information
If you have any questions regarding this Refund Policy, please contact us:
Website
https://mehadedu.comThis refund policy is effective as of March 16, 2026 and applies to all purchases made on or after this date.